Welsh Government

Get in touch

There are different people who can help you, depending on the question you’d like to ask.

General enquiries
Please send all general enquiries to: healthandcareresearch@wales.nhs.uk

Are you looking for a study to take part in or have a question about taking part in research?
The first person you should speak to is your doctor, consultant or nurse, who will be able to offer you advice or information.

Do you want to use your experience to make a difference and help improve research?
Contact the public involvement and engagement team:

02920 230457
Health and Care Research Wales Support and Delivery Centre, Castlebridge 4, 15 – 19 Cowbridge Road East, Cardiff CF11 9AB

Would you like to speak to someone about joining HealthWise Wales?
Contact the HealthWise Wales helpline:

0800 9 172 172
Open 08:00 - 19:00, Monday to Friday


NHS Direct Wales - Putting Things Right
From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed. These arrangements are called Putting Things Right and require a new approach to dealing with concerns. NHS staff have received training to support and encourage the sorting out of problems as they arise and being open if something has gone wrong. Each Local Health Board and NHS Trust has their own concern’s team, find out more information here: http://www.nhsdirect.wales.nhs.uk/complaints