Welsh Government

Communication skills in research 1 – creating and maintaining effective working relationships

Facilitator: Rachel Harrison, Rachel Harrison Associates

Course Outline: 

Excellent communication skills are an essential requirement of high-quality research practice. This full day course is aimed at people who wish to increase the effectiveness of their existing verbal and written communication skills in order to improve their working relationships in research. 

The course will cover the principles of organisational communication, negotiating and influencing skills. Report writing, email communication styles and writing research information will also be addressed. 

The day comprises a series of presentations with the opportunity for questions and discussion throughout the day. 

Please note, there is a follow-up day to this course entitled 'Communication Skills in Research 2 – Managing challenges and difficult behaviour'

Please note a certificate of attendance will only be issued if delegates complete all elements of the training. Times will be confirmed on receipt of the registration form.


Following the training, participants will be able to:

  • explore the key components of effective professional communication, influencing, persuasion, and how these apply to the workplace;
  • identify core networking skills and principles of effective networking in the workplace;
  • make an analysis of individual professional networks;
  • review and explore personal influencing and persuasion styles and determine strengths and areas for improvement.

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